Support Policy

Welcome to "Ihtyiagi". We are committed to providing the best support service to our customers to ensure a pleasant and seamless shopping experience. Our support policy aims to provide the necessary assistance to customers whenever they need support.

Customer Support

• Availability: Our support team is available 24/7.
• Contact Channels: You can reach us via email, phone, and live chat on the website.
• Prompt Response: We guarantee a prompt response to your inquiries and complaints.

Types of Support

• Technical Support: Assistance in resolving any technical issues you encounter while using the site.
• Order-Related Support: Assistance with order tracking, exchanges, and returns.
• General Support: Providing information about products and services, and answering general inquiries.

Submitting Complaints

• Complaints: We welcome all complaints and work to resolve them as quickly as possible to ensure your satisfaction.
• Feedback and Suggestions: We encourage you to provide feedback and suggestions to improve our services.

Contact Us

If you have any questions or concerns about the support policy, please contact us